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Amazon Kindle book downloads are broken

A hand holding the 2022 Kindle in front of red flowers.
Photo by Sheena Vasani / The Verge

An ongoing outage is preventing Amazon Kindle users from downloading both new and previously purchased books to their e-readers. According to moderators responding to users reporting the issue on Amazon’s support forums, the company is aware of the issue and is “currently working to resolve it.” Attempting other troubleshooting steps, like resetting the device, has not fixed the problems, so users may need to wait this one out for now.

Good e-Reader reported the problem on Wednesday, noting a response from Amazon support saying it’s the result of “server issues” and that “it would be at least 48 hours before ebooks started downloading again, but it could be longer.”

The Verge has contacted Amazon for details, and we will update this post…

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