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After 16 years, Ecobee is shutting down support for the original smart thermostat

The Ecobee Smart Thermostat will lose its smarts on July 31st. | Image: Ecobee

Ecobee is discontinuing support for the very first smart thermostat. As of July 31st, 2024, the Ecobee Smart Thermostat and the Ecobee Energy Management System (EMS) thermostats will no longer be able to be controlled remotely or use any smart integrations. Basically, anything that requires an internet connection will stop working. They will still continue to control your HVAC in the same way a non-smart device does — by you controlling it on the device.

The company is offering affected users a 30 percent discount on a new Ecobee thermostat, valid for up to 15 thermostats. Customers should have received an email with the offer, but if not, Ecobee’s VP of product design, Bryan Hurren, says to contact support to get a code.

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